Terms of Use
Last updated: April 11, 2026
These Terms of Use (“Terms”) govern your access to and use of the Held mobile application and related services offered by or on behalf of Held App (collectively, the “Service”). By downloading, accessing, or using the Service, you agree to these Terms.
If you do not agree, do not use the Service.
1. Eligibility and accounts
You must be able to form a binding contract in your jurisdiction and meet any minimum age requirements (for example, 13+ in the U.S., or higher where required). You are responsible for all activity under your device and Apple ID used with the Service.
2. The Service
Held provides audio-focused experiences such as sleep stories, soundscapes, and related content, along with onboarding and personalization features. We may update, modify, or discontinue features or content at any time.
3. Not medical or professional advice
The Service is for general wellness and relaxation purposes only. It is not medical, psychological, or therapeutic advice and is not a substitute for professional care. If you have a medical or mental health condition, consult a qualified professional. Do not use the Service while driving or in any situation where full attention is required for safety.
4. Subscriptions and payments
- Certain features may require a paid subscription processed through Apple via In-App Purchase.
- Pricing, billing, renewal, and cancellation are governed by Apple’s terms and your Apple ID settings. Subscriptions may renew automatically until you cancel in accordance with Apple’s process.
- Free trials (if offered) convert to paid subscriptions when stated unless you cancel before the trial ends.
- You may use Restore Purchases within the app where available, subject to Apple’s rules.
5. License to use the app
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use, in accordance with these Terms and applicable App Store rules.
You agree not to: (a) copy, modify, or create derivative works of the Service except as allowed by law; (b) reverse engineer or attempt to extract source code except as permitted; (c) use the Service to violate law or third-party rights; (d) interfere with or disrupt the Service; (e) circumvent access, usage, or payment controls.
6. Intellectual property
The Service, including audio, text, graphics, branding, and software, is owned by Held App or its licensors and is protected by intellectual property laws. Except for the limited license above, no rights are granted to you.
7. User content and feedback
If you submit feedback, suggestions, or other content to us, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate it into our products without obligation to you, except where prohibited by law.
8. Third parties and links
The Service may reference or link to third-party sites or services (including Apple). We are not responsible for third-party content or practices. Your use of Apple services is subject to Apple’s applicable terms and policies.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
Some jurisdictions do not allow certain disclaimers; in those jurisdictions, our liability is limited to the fullest extent permitted.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL HELD APP OR ITS AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE PROHIBITED BY LAW.
11. Indemnity
You will defend, indemnify, and hold harmless Held App and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of third-party rights.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms or harms the Service or others. You may stop using the Service at any time. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and indemnity) will survive termination.
13. Changes to the Terms
We may modify these Terms by posting an updated version and updating the “Last updated” date. Your continued use after the effective date constitutes acceptance of the revised Terms. If we make material changes, we will provide notice as required by law or as we deem appropriate.
14. Governing law and disputes
These Terms are governed by the laws of the State of Illinois, United States of America, excluding conflict-of-law rules, unless mandatory consumer protection laws in your country say otherwise. You consent to the exclusive jurisdiction of the state and federal courts located in Springfield, Illinois, USA, except that you may also have rights to bring claims in your local courts where required by law.
15. Apple-specific terms
If you obtained the app from the Apple App Store, you acknowledge that:
- These Terms are between you and Held App, not Apple. Apple is not responsible for the Service or its content.
- Apple has no obligation to furnish maintenance or support for the app except as required by law.
- In the event of any failure of the app to conform to any applicable warranty, you may notify Apple; to the extent permitted by law, Apple will have no other warranty obligation.
- Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy and any supplemental terms we provide, are the entire agreement between you and us regarding the Service.
Severability. If any provision is invalid, the remaining provisions remain in effect.
No waiver. Failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger or sale of assets.
17. Contact
Email: support@held.app
Website: https://www.heldquiet.com